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“ there is an issue with your payment method update your payment information to correct the problem again”

Does anyone know how to fix this, I’ve been trying to add my card onto my wallet but whenever i do something pops up on my screen saying “there is an issue with your payment method update your payment information to correct the problem and try again.”


iPhone 14 Plus, iOS 16

Posted on Mar 11, 2023 3:09 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2023 4:05 PM

Try to verify your payment information, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.


See the following Apple articles:

If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank. 


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 

1 reply
Question marked as Top-ranking reply

Mar 11, 2023 4:05 PM in response to klwozv

Try to verify your payment information, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.


See the following Apple articles:

If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank. 


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 

“ there is an issue with your payment method update your payment information to correct the problem again”

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