payment method problem

Hi dorafrompark,

Re: payment method problem

We are all Apple users, like yourself, in the community, so we have no access to your accounts or details to see what the problem may be. The error message likely tells you what needs changing ?

Eg: You may have also changed your address with your card-provider (or have not changed it yet),

or

your card's expiry date may need to be updated ?

See if Apple support's online articles (links below) can help you:

What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support

Find out how to pay an unpaid order.

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

Check which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support

How to add an Apple ID payment method:

Add a payment method to your Apple ID - Apple Support

How to delete an Apple ID payment method:

Remove a payment method from your Apple ID - Apple Support

How to change an Apple ID payment method:

If you need to change or update your Apple ID payment method - Apple Support

All the best :-)

Thank you kindly for your reply, and for letting us know.