iPad stuck and can’t punch pin or get off Home Screen

iPad stuck on Home Screen

iPad (7th generation)

Posted on Mar 11, 2023 4:20 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2023 2:37 PM

Hi TroyCurry,


While the article you came from is for iPhone, the steps are very similar for iPad.


Make sure you follow the force restart steps shown below:

Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
An illustration of an iPad with the Home button at the bottom of the device. The top button is shown near the right edge.


Force restart iPad


If your iPad still doesn't respond to touch after forcing it to restart, you'll need to visit the nearest Apple Authorized Service Provider for help repairing your iPad:

Find Locations - Apple


Let us know if that gets your iPad started up.


Thanks for using the Apple Support Communities.


1 reply
Question marked as Top-ranking reply

Mar 13, 2023 2:37 PM in response to TroyCurry

Hi TroyCurry,


While the article you came from is for iPhone, the steps are very similar for iPad.


Make sure you follow the force restart steps shown below:

Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
An illustration of an iPad with the Home button at the bottom of the device. The top button is shown near the right edge.


Force restart iPad


If your iPad still doesn't respond to touch after forcing it to restart, you'll need to visit the nearest Apple Authorized Service Provider for help repairing your iPad:

Find Locations - Apple


Let us know if that gets your iPad started up.


Thanks for using the Apple Support Communities.


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iPad stuck and can’t punch pin or get off Home Screen

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