MY IPHONE STUCK

My iphone is stuck on the hello screen

iPhone 11

Posted on Jul 20, 2023 7:26 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2023 7:28 PM

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or.....

2) There is a problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

2 replies
Question marked as Top-ranking reply

Jul 20, 2023 7:28 PM in response to kiasha81

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or.....

2) There is a problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

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