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Saving to Google drive

Apple iPad Air (4th generation) having issues saving to Google drive. I never had these problems in the past.

When you click on Google drive to save, it just stays blank. Will not access the drive at all.

iPad Air

Posted on Mar 11, 2023 9:20 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2023 6:20 AM

Are you attempting to access Google Drive from the native Files App, or the Google Drive App? If using the Files App, ensure that you are signed-in to your Google account from within the Google Drive App.


If the problem remains, try a forced-restart of your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




After the iPad has been restarted, has the problem cleared? If not, delete the Google Drive App from the iPad - and restart again as described above.

Delete apps on your iPhone, iPad, and iPod touch - Apple Support


After the restart, you can reinstall the Google Drive App from the App Store - and then launch the App and sign-in again to your Google account.


1 reply
Question marked as Top-ranking reply

Mar 12, 2023 6:20 AM in response to joemol111

Are you attempting to access Google Drive from the native Files App, or the Google Drive App? If using the Files App, ensure that you are signed-in to your Google account from within the Google Drive App.


If the problem remains, try a forced-restart of your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




After the iPad has been restarted, has the problem cleared? If not, delete the Google Drive App from the iPad - and restart again as described above.

Delete apps on your iPhone, iPad, and iPod touch - Apple Support


After the restart, you can reinstall the Google Drive App from the App Store - and then launch the App and sign-in again to your Google account.


Saving to Google drive

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