Unable to complete purchase in iTunes Store

2


Your Purchase Could Not Be Completed


For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Mar 12, 2023 3:07 AM

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Question marked as Top-ranking reply

Posted on Mar 12, 2023 3:10 AM

If you are unable to complete a purchase in the iTunes Store, there could be a number of reasons why this is happening.


  1. Check your payment method: Make sure that your payment method, such as a credit card or PayPal account, is up to date and has enough funds available to cover the purchase. You can update your payment method in the iTunes Store settings on your device.
  2. Check your internet connection: Make sure that your device is connected to a stable internet connection. If you are on a Wi-Fi network, try resetting your router or connecting to a different network. If you are using cellular data, make sure that you have enough data available to complete the purchase.
  3. Check for updates: Make sure that your device is running the latest version of iOS or macOS. You can check for updates in the Settings app on your device.
  4. Restart your device: Sometimes simply restarting your device can resolve issues with the iTunes Store. Try restarting your device and attempting the purchase again.
  5. Contact Apple Support: If none of these steps resolve the issue, you can contact Apple Support for further assistance. They may be able to help you troubleshoot the issue or offer a refund if the purchase was not successful.


I hope this helps you resolve the issue and complete your purchase in the iTunes Store.

1 reply
Question marked as Top-ranking reply

Mar 12, 2023 3:10 AM in response to Antoniodexter028

If you are unable to complete a purchase in the iTunes Store, there could be a number of reasons why this is happening.


  1. Check your payment method: Make sure that your payment method, such as a credit card or PayPal account, is up to date and has enough funds available to cover the purchase. You can update your payment method in the iTunes Store settings on your device.
  2. Check your internet connection: Make sure that your device is connected to a stable internet connection. If you are on a Wi-Fi network, try resetting your router or connecting to a different network. If you are using cellular data, make sure that you have enough data available to complete the purchase.
  3. Check for updates: Make sure that your device is running the latest version of iOS or macOS. You can check for updates in the Settings app on your device.
  4. Restart your device: Sometimes simply restarting your device can resolve issues with the iTunes Store. Try restarting your device and attempting the purchase again.
  5. Contact Apple Support: If none of these steps resolve the issue, you can contact Apple Support for further assistance. They may be able to help you troubleshoot the issue or offer a refund if the purchase was not successful.


I hope this helps you resolve the issue and complete your purchase in the iTunes Store.

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Unable to complete purchase in iTunes Store

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