iPad 2 won’t connect to Wi-Fi.

iPad 2 won’t connect to T-Mobil 5G router. Anyone have a similar issue?

iPad 2

Posted on Mar 12, 2023 7:17 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2023 3:26 AM

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that the WiFi network, to which you are attempting to connect, may require support for security features that are not supported by older versions of iOS - such as installed on your iPad2; your 5G Router may be configured to require security settings that your iPad is incapable of support.


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


System software updates can, in some circumstances, trigger a problem with the iPad (or iPhone) internal routing table. The causes are many, but are usually attributable to some types of App or associated device configuration.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

8 replies
Question marked as Top-ranking reply

Mar 13, 2023 3:26 AM in response to mannyfromwalnut

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that the WiFi network, to which you are attempting to connect, may require support for security features that are not supported by older versions of iOS - such as installed on your iPad2; your 5G Router may be configured to require security settings that your iPad is incapable of support.


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


System software updates can, in some circumstances, trigger a problem with the iPad (or iPhone) internal routing table. The causes are many, but are usually attributable to some types of App or associated device configuration.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

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iPad 2 won’t connect to Wi-Fi.

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