Unable to open links in Mail or Safari or Chrome

On my Mac, laptop, and Iphone SE I am frequently unable to open links from emails, within websites, from subscription newsletters. I get the message that Safari can't find the server. I then try on Chrome or Firefox on same Apple devices, no luck. I took my laptop to the Apple Genius Bar and they told me to change my wifi network name. It worked in the store, but not at home. Anyone have any ideas? Where can I go for help? thanks

Posted on Mar 12, 2023 10:05 PM

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1 reply

Mar 12, 2023 10:31 PM in response to lnoor

On the Laptop...


Make a New Location, Using network locations in Mac OS X ...


System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.


System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.


The interface that connects to the Internet should be dragged to the top of the list.


Sys Prefs>Network>highlight the Interface you're using>Advanced>TCP/IP>Configure IPv4: Using DHCP.


If using Wifi, instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.


System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.


System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...


8.8.8.8

8.8.4.4

1.1.1.1

9.9.9.9


Apply.

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Unable to open links in Mail or Safari or Chrome

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