How to enable Face ID on iPhone XS?

Please please my Face ID available please


[Re-Titled by Moderator]

iPhone XS, iOS 16

Posted on Mar 13, 2023 2:45 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2023 2:48 AM

You didn't provide much information, but I assume you can't activate Face ID.


Here's how to Set up Face ID on iPhone - Apple Support


Please check this article If Face ID isn't working on your iPhone or iPad Pro - Apple Support


2 replies

Mar 13, 2023 2:56 AM in response to naim297

Follow these steps, testing after each step:



If that didn’t work, then it could be a hardware issue.


According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.


As a result, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to enable Face ID on iPhone XS?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.