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Locked phone

my passcode was changed on my phone and now I’m locked out of it it’s not letting me restore it from computer either

Posted on Mar 13, 2023 7:26 AM

Top-ranking reply

Level 10

418,861 points

Posted on Mar 13, 2023 7:31 AM

Hello,

It appears you may have a disabled mobile device or forgotten device passcode. Refer to this support article for various methods that you can use to resolve this. Which one you can use depends upon your equipment configuration. --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

Read this support article about what to do if you can‘t update or restore your iPhone, iPad, or iPod touch, --> If you can't update or restore your iPhone or iPod touch - Apple Support

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