Why does my computer keep crashing with Catalina keep crashing?

I keep sending the crash reports to Apple but, I never hear back.

What else do I need to do. I get a crash report can I take a screen shot and post it here for advice?

iMac 27″, macOS 10.15

Posted on Mar 13, 2023 11:13 AM

Reply
8 replies

Mar 13, 2023 11:28 AM in response to jacko909

Apple will never respond to crash reports. Those are simply gathered as a way to track, internally, any potential issues with software or even perhaps along an entire manufacturing run of hardware.


We need to know some things about your Mac hardware and what software is running.


Maybe we can help figure out what’s going on with your Mac. It could be anything from an unintentional malware installation to a hardware bottleneck or failure. Some things are fairly easy to fix.


I recommend that you run an EtreCheck evaluation of your Mac. EtreCheck is a safe and recommended utility from a trusted developer and respected ASC contributor. The diagnostic app gathers important info about your hardware and software and reports it back to you. It is very highly regarded and meant to be used with Apple Support Communities to help others help you troubleshoot and resolve your Mac problems. The EtreCheck report will not include any personally identifiable info.


Please navigate to EtreCheck.com and download the free version. Be sure to enable full disk access when you install the app. Once you’ve run the app and created your report please post it with your reply to this message. 


You must upload the full report. To see how, please click >  How to use Add Text when posting… EtreCheck Report.


We can use the EtreCheck report to look for the things that may be causing your problem and advise how to correct them.

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Why does my computer keep crashing with Catalina keep crashing?

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