Family Sharing names randomly changed

I have family sharing set up between myself and my sons iPad.

Randomly the other day the family sharing on my phone says my sons name, and my wife’s name as the organiser even though it’s my Apple ID email and it says (me)!

Also checked my sons iPad and the names have changed on that to Dad as the organiser and my sons name also says Dad (me) aged 7?


still have not been able to resolve the problem.

both our Apple ID logins and emails are correct but the names are totally different.



[Image Edited by Moderator to Remove Personal Information]



Posted on Mar 13, 2023 11:57 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2023 5:34 PM

Hello Dr-Rotor,


For devices that show an incorrect name, and it says (Me) next to it, try launching the Contacts app on the device. At the top here should have a card that says 'My Card' underneath it. If that appears to be for someone other than the individual using the device, be sure to update the info there, including name/email/etc.


If that hasn't helped you may also try reaching out to Apple Support here to investigate further: Apple Support


Cheers.


1 reply
Question marked as Top-ranking reply

Mar 14, 2023 5:34 PM in response to Dr-Rotor

Hello Dr-Rotor,


For devices that show an incorrect name, and it says (Me) next to it, try launching the Contacts app on the device. At the top here should have a card that says 'My Card' underneath it. If that appears to be for someone other than the individual using the device, be sure to update the info there, including name/email/etc.


If that hasn't helped you may also try reaching out to Apple Support here to investigate further: Apple Support


Cheers.


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Family Sharing names randomly changed

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