13-inch MacBook Pro 2017 Display Backlight

Hello,


MacBook Pro from 2016 is eligible for the free-of-charge repair of their Macs as a part of the Quality program. Although it is the same flaw, this program doesn't cover the 2017 models. Did anyone get any help from Apple, considering it is the model's (the early mac pro-2017 is basically the same as the 2016 models) flaw that Apple has acknowledged?


Thank you.

MacBook Pro 13″, macOS 11.1

Posted on Mar 13, 2023 1:20 PM

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Mar 14, 2023 6:00 PM in response to hajahodova

Hello hajahodova,


Thank you for using Apple Support Communities. If you're referring to this specific service program here: 13-inch MacBook Pro Display Backlight Service Program - Apple Support


Only those specific MacBook Pro models are elgible for this service program. If you're experiencing display quality issues with your 2017 MacBook Pro model, then we recommend that you review the following resource here for troubleshooting steps you can try. This might be able to help sort your display issue: If your Mac display doesn’t look right - Apple Support


Additional steps you can try:

1.) Test in safe mode.

2.) Install all pending updates for your Mac.


We hope these steps are helpful. Thank you for using Apple Support Communities. Best of luck.



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13-inch MacBook Pro 2017 Display Backlight

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