Touch ID

Hello, I have an IPhone 6s, and i have a question, sometimes while it is suspenden when i go to unlock with the touch id, i get the message "enter your code to activate the touch id", i would like to know why this happens, since it did not restar the device or anything. Thank so much

Earlier iPhone models

Posted on Mar 13, 2023 2:27 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2023 2:43 PM

The ability to use your fingerprint to unlock times out after a while. Especially if it hasn't been restarted after several days where the passcode hasn't been entered since and you've only used the fingerprint to unlock during that period. I underlined the operating condition.


Face ID, Touch ID, passcodes, and passwords - Apple Support

A passcode or password is also required if the device is in any of the following states:
* The device has just been turned on or restarted.
* The user has logged out of their Mac account (or hasn’t yet logged in).
* The user hasn’t unlocked their device for more than 48 hours.
* The user hasn’t used their passcode or password to unlock their device for 156 hours (six and a half days), and the user hasn’t used a biometric to unlock their device in 4 hours.
* The device has received a remote lock command.
* The user exited power off/Emergency SOS by pressing and holding either volume button and the Sleep/Wake button simultaneously for 2 seconds and then pressing Cancel.
* There were five unsuccessful biometric match attempts (though for usability, the device might offer entering a passcode or password instead of using biometrics after a smaller number of failures).
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Question marked as Top-ranking reply

Mar 13, 2023 2:43 PM in response to Shadow123S

The ability to use your fingerprint to unlock times out after a while. Especially if it hasn't been restarted after several days where the passcode hasn't been entered since and you've only used the fingerprint to unlock during that period. I underlined the operating condition.


Face ID, Touch ID, passcodes, and passwords - Apple Support

A passcode or password is also required if the device is in any of the following states:
* The device has just been turned on or restarted.
* The user has logged out of their Mac account (or hasn’t yet logged in).
* The user hasn’t unlocked their device for more than 48 hours.
* The user hasn’t used their passcode or password to unlock their device for 156 hours (six and a half days), and the user hasn’t used a biometric to unlock their device in 4 hours.
* The device has received a remote lock command.
* The user exited power off/Emergency SOS by pressing and holding either volume button and the Sleep/Wake button simultaneously for 2 seconds and then pressing Cancel.
* There were five unsuccessful biometric match attempts (though for usability, the device might offer entering a passcode or password instead of using biometrics after a smaller number of failures).

Mar 13, 2023 2:42 PM in response to Shadow123S

This happens after some time, to verify that it is still the right user who has the phone. It is a kind of extra security. I also use an iPhone with Touch ID and I also experience it every few days. However, I still haven't managed to find out exactly how long it takes between the times it asks.

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Touch ID

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