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iphone 14 only rings once then gets quiet, also can only hear well when it is on speaker

just received iphone. when phone rings I only hear it once then it gets quiet, also when on phone can only hear well when it is on speaker. I already tried closing all apps working in background and made sure it is NOT in silent mode

iPhone 14, iOS 16

Posted on Mar 13, 2023 4:31 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2023 4:35 PM

2023-cc wrote:

just received iphone. when phone rings I only hear it once then it gets quiet, also when on phone can only hear well when it is on speaker. I already tried closing all apps working in background and made sure it is NOT in silent mode

When it rings are you looking at your phone? If so you have attention aware features enabled, go to face id and passcode settings to turn it off.

Can't hear click here If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

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Question marked as Top-ranking reply

Mar 13, 2023 4:35 PM in response to 2023-cc

2023-cc wrote:

just received iphone. when phone rings I only hear it once then it gets quiet, also when on phone can only hear well when it is on speaker. I already tried closing all apps working in background and made sure it is NOT in silent mode

When it rings are you looking at your phone? If so you have attention aware features enabled, go to face id and passcode settings to turn it off.

Can't hear click here If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

iphone 14 only rings once then gets quiet, also can only hear well when it is on speaker

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