Trying to restart in safe mode didn't help me to empty the trash. Still get an error message that the cache is in use and com.apple.aned file is not authorized to be seen.
I'm not particularly tekky so need very specific instructions to solve this problem. Please help.
MacBook Pro 13″, macOS 10.13
One of the awesome Apple support staff helped figure out the problem after hours of detective work. This is how -
Opened up the files in trash that couldn't be deleted in one window.....opened up in a separate window Finder>Go>option key Library>highlight Cache drop-down arrow to open
Command A to highlight all the trash files and click and drag them back to Cache in the other window.
Apparently I had been deleting the Cache folder instead of just the contents. Lesson learned.
Hope this helps someone else.
One of the awesome Apple support staff helped figure out the problem after hours of detective work. This is how -
Opened up the files in trash that couldn't be deleted in one window.....opened up in a separate window Finder>Go>option key Library>highlight Cache drop-down arrow to open
Command A to highlight all the trash files and click and drag them back to Cache in the other window.
Apparently I had been deleting the Cache folder instead of just the contents. Lesson learned.
Hope this helps someone else.
lauralea129 wrote:
Trying to restart in safe mode didn't help me to empty the trash. Still get an error message that the cache is in use and com.apple.aned file is not authorized to be seen.
I'm not particularly tekky so need very specific instructions to solve this problem. Please help.
Where did these deleted files come from in your Trash can?
Is this the only issue <com.apple.aned> ?
Did you try Control click on this file> Put Back...(?)
File or Folder?
See if there is a resolve here—
The folder “com.apple.aned” can’t be open… - Apple Community
When I go to caches and drag the document com.apple.aned Zero bytes
to the trash, error message pops up
"The operation can't be completed because you don't have permission to access some of the items "
I tried the Terminal solutions offered and it didn't work. I may have done it incorrectly though.
Where do I start to "control click on the file"?
lauralea129 wrote:
Where do I start to "control click on the file"?
Put back is an option for files/folders in the Trash can, if you Control click on that file/folder...
Here is the next thing I tried...not sure if you can see this attachment...
There is no
Put Back option.
Empty trash
