I added a gift card but can’t use the funds.
What do I do?
I don’t have any money on my card and it keeps telling me to update my payment method.
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What do I do?
I don’t have any money on my card and it keeps telling me to update my payment method.
You may need to have a valid payment method on file.
You will receive an invoice from Apple on your default payment method, regardless of the iCloud+ subscription and/or the purchase of apps, music, etc.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
See -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
⤵️
See also -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, the amount will be credited to your (1) Apple Account balance and (2) you need to set your Apple Account balance as your default payment.
(1)
See -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)
(2)
See -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
See also the following Apple articles:
If you need to change or update your Apple ID payment method
If you need to change or update your Apple ID payment method - Apple Support
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
Read also -> Related Article: If your payment method is declined in the App Store or iTunes Store
How to complete your purchase if a payment failed or was declined
If you still can't make a purchase
Click here for more support and assistance.
You may need to have a valid payment method on file.
You will receive an invoice from Apple on your default payment method, regardless of the iCloud+ subscription and/or the purchase of apps, music, etc.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
See -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
⤵️
See also -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, the amount will be credited to your (1) Apple Account balance and (2) you need to set your Apple Account balance as your default payment.
(1)
See -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)
(2)
See -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
See also the following Apple articles:
If you need to change or update your Apple ID payment method
If you need to change or update your Apple ID payment method - Apple Support
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
Read also -> Related Article: If your payment method is declined in the App Store or iTunes Store
How to complete your purchase if a payment failed or was declined
If you still can't make a purchase
Click here for more support and assistance.
I added a gift card but can’t use the funds.