icloud storage is almost full

I keep getting messages that my icloud storage is almost full (4.8GB out of 5GB), yet we have family sharing enabled and there is 195GB of storage remaining. Why does it keep telling me I need to upgrade my storage?

iPhone 6, iOS 12

Posted on Mar 14, 2023 1:03 PM

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Question marked as Top-ranking reply

Posted on Mar 15, 2023 1:55 PM

Hi KSD100,


Thanks for posting in Apple Support Communities. It sounds like your account may still be connected to your personal storage instead of the family iCloud+ plan. Try these steps from Share iCloud+ with your family - Apple Support which should allow you to make that switch.


"On your iPhone, iPad, or iPod touch 

In iOS 15 or iPadOS 15 or earlier:

  1. Go to Settings > [your name].
  2. Tap Family Sharing, then tap iCloud+.
  3. Tap Use Family Storage."


Kind regards.

1 reply
Question marked as Top-ranking reply

Mar 15, 2023 1:55 PM in response to KSD100

Hi KSD100,


Thanks for posting in Apple Support Communities. It sounds like your account may still be connected to your personal storage instead of the family iCloud+ plan. Try these steps from Share iCloud+ with your family - Apple Support which should allow you to make that switch.


"On your iPhone, iPad, or iPod touch 

In iOS 15 or iPadOS 15 or earlier:

  1. Go to Settings > [your name].
  2. Tap Family Sharing, then tap iCloud+.
  3. Tap Use Family Storage."


Kind regards.

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icloud storage is almost full

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