How do I change my primary apple ID alias?

I have changed my Apple ID email address, but my primary alias still uses my old email prefix. For example:


Previous Apple ID: old.email@gmail.com

Previous Primary Apple Alias: old.email@icloud.com


New Apple ID: new.email@gmail.com

New Primary Apple Alias: old.email@icloud.com (I want to change this to new.email@icloud.com)


I have created an apple email alias, new.email@icloud.com, but I can't make it my primary or delete the existing primary, old.email@icloud.com.

Posted on Mar 15, 2023 6:30 AM

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5 replies

Mar 15, 2023 7:39 AM in response to mrplants

I have created an apple email alias, new.email@icloud.com, but I can't make it my primary or delete the existing primary, old.email@icloud.com.



"Note: You can’t delete or turn off a primary iCloud Mail address. You can’t use an alias to create a separate Apple ID, and an email alias can’t be converted to a primary iCloud Mail address." - Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support


Mar 15, 2023 7:07 AM in response to mrplants

I have changed my Apple ID email address,

Previous Apple ID: old.email@gmail.com -> New Apple ID: new.email@gmail.com

👍


I have created an apple email alias, new.email@icloud.com

You need to change your Previous Primary Apple Alias: old.email@icloud.com -> to a new.email@icloud.com



Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

 

If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 




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How do I change my primary apple ID alias?

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