Software Update missing Monterey 12.6.3

Hi,


On software update, Monterey 12.6.3 is missing and only Ventura is present. I have used softwareupdate -l without success. Also deleted the com.apple.SoftwareUpdate.plist hoping that that would resolve the issue but alas no success also. Also force quit “com.apple.preferencs.softwareupdate.removeservice" on activity monitor.


This is also the case on a few Macbook Airs / Pro (Intel and M1 /M2) devices.


Apart from wiping disk or restarting in safe mode, can anyone suggest something.


Many thanks

Posted on Mar 15, 2023 7:15 AM

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Question marked as Top-ranking reply

Posted on Mar 15, 2023 8:28 PM


Re: "software update, Monterey 12.6.3 is missing : can anyone suggest something".


There is generally an insignificant-looking-link in System Preferences > Software update that leads to alternative updates. Updates that are in-between the most recent MacOS version, and what is installed on the Mac.


If that link is indeed missing now: You might try to:

Download macOS Monterey from the App Store

https://apps.apple.com/us/app/macos-monterey/id1576738294?mt=12


If needed:

macOS - Official Apple Support


All the best :-)

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7 replies
Question marked as Top-ranking reply

Mar 15, 2023 8:28 PM in response to khurram247


Re: "software update, Monterey 12.6.3 is missing : can anyone suggest something".


There is generally an insignificant-looking-link in System Preferences > Software update that leads to alternative updates. Updates that are in-between the most recent MacOS version, and what is installed on the Mac.


If that link is indeed missing now: You might try to:

Download macOS Monterey from the App Store

https://apps.apple.com/us/app/macos-monterey/id1576738294?mt=12


If needed:

macOS - Official Apple Support


All the best :-)

Mar 16, 2023 1:24 AM in response to khurram247

You're welcome, thank you for replying!


Re: "is this the full installer or the delta patch?"


Sorry, I do not know. (Haven't needed to use it myself):

The App Store does list all the Monterey updates in the version history


About older versions of MacOS:

How to download macOS - Apple Support

says:

"If the macOS that you want isn't compatible with your Mac or the currently installed macOS, the installer will let you know, and the App Store might prevent you from downloading it".


MacOS Support or the App Store Support might know:

(There is a "Get Support" link (or use the support app) at the bottom of their webpages (link below)

macOS - Official Apple Support

or

App Store - Official Apple Support

Mar 16, 2023 1:28 AM in response to brbo

Thank you for your reply, I just checked and unfortunately it is the full installer (12.1Gb) whereas the delta patch is only 2Gb...I really want to avoid the full installer as if I was to push this to all the users needed it I will have massive issues with the network traffic etc etc


Sorry for being difficult and appreciate your help


Kind Regards

Mar 16, 2023 1:53 AM in response to brbo

Thanks Brbo appreciate the help and the thing is its not on all the Macbooks just a select few and non share a commonality or a pattern which makes it difficult to troubleshoot. Easiest method would be to get the delta patch, download it and roll it out to affected devices (as you can with full installer) but I couldn't even find the delta on Mist only full installers. Really wish Apple would make the delta's available as they do the full installers.


Kind Regards

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Software Update missing Monterey 12.6.3

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