AirPods head tracking keeps turning back on
Hello,
I've spent hours on the phone with Apple Support, to no avail; they keep advising different settings to reset or saying I should reach out to the App developer, even though the app developer is Apple in some cases.
Basically, for apps that do not play sound in background, head tracking is always enabled upon first taking my airpods out of the case. I have to go into accessibility settings, toggle head tracking ON and then back OFF to disable head tracking. This only lasts as long as the airpods remain out of the case and the settings app remains open in the background.
I have already contacted apple support. I have done everything short of an entire reset on my phone; I do not want to reset my phone, and I can tell by browsing both these forums and others that the issue is happening for others, and it is not unique to myself or my phone.
How can I proceed?
Thanks,
Andrea