Something wrong with speaker
How can I fix my iPhones sound but it works at calls ?
iPhone 12 mini, iOS 16
User profile for user:
bryanr14
User level:
Community Specialist
Hello Vanessa97_bts,
Thank you for reaching out in Apple Support Communities. There are steps available that can help. We recommend for you to follow these steps:
1. Remove all screen protectors, films, or cases from your device.
2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty.
3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.
Following these steps may help you with the speaker on your iPhone and is outlined in this article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
We look forward to hearing back from you with an update.
Kind regards.
