Problem for file

I deleted a folder in files app but i couldn’t recover it , and a question mark appeared on folder that i deleted

iPhone 12 Pro Max, iOS 16

Posted on Mar 15, 2023 1:46 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2023 9:24 AM

Hi baharak57,


Thanks for contacting Apple Support Communities!


It sounds like you're attempting to recover a file from iCloud Drive, is that right?


If so, you can restore your files via iCloud.com within the last 30 days as outlined here: Recover deleted files on iCloud.com - Apple Support

"Recover files deleted from iCloud Drive or iWork apps

  1. In iCloud Drive on iCloud.com, click Recently Deleted in the sidebar.
  2. Click Recover All, or select each file you want to recover, then click Recover."


We hope this helps you.


Cheers!


1 reply
Question marked as Top-ranking reply

Mar 17, 2023 9:24 AM in response to baharak57

Hi baharak57,


Thanks for contacting Apple Support Communities!


It sounds like you're attempting to recover a file from iCloud Drive, is that right?


If so, you can restore your files via iCloud.com within the last 30 days as outlined here: Recover deleted files on iCloud.com - Apple Support

"Recover files deleted from iCloud Drive or iWork apps

  1. In iCloud Drive on iCloud.com, click Recently Deleted in the sidebar.
  2. Click Recover All, or select each file you want to recover, then click Recover."


We hope this helps you.


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem for file

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.