Respond to messages
when my messages pop up as a banner i’m not able to click view and answer back i have to go to the Messages app to respond. How do i fix this issue?
iPhone XR, iOS 16
Question marked as
User profile for user:
Sheree_P
User level:
Community Specialist
Hey annykah,
Welcome to Apple Support Communities.
Does this happen with other notifications? The information below explains ways to respond to notifications.
"When you have multiple notifications in Notification Center or on the Lock Screen, they’re grouped by app, which makes them easier to view and manage. Notifications from some apps may also be grouped by organizing features within the app, such as by topic or thread. Grouped notifications appear as small stacks, with the most recent notification on top.
Do any of the following:
- To expand a group of notifications to see them individually: Tap the group. To close the group, tap Show Less.
- To view a notification and perform quick actions if the app offers them (on supported models): Touch and hold the notification.
- To open a notification’s app: Tap the notification."
The information above is included in this article: View and respond to notifications on iPhone. There's other information about viewing, clearing and muting notifications.
Changing notification settings for the Messages app may also help. To read about the different settings, click here: Change notification settings on iPhone.
Take care.