Why is my USB-C 20W adapter not working for my charger?

Why is my USB-C 20w adapter not working for my charger


[Re-Titled by Moderator]

Posted on Mar 15, 2023 7:50 PM

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Question marked as Top-ranking reply

Posted on Mar 18, 2023 2:25 PM

Hello Bagchaser_k3v,


To help us better assist you, can you let us know more about the situation? What exactly happens when you try to use the adapter? For example, do you receive an error saying something like "Accessory may not be supported"? That information will help us plan how to proceed.


If you do get an "Accessory may not be supported" error, please check out this link, which explains what to do if you get that message, and may help: If an 'Accessory may not be supported alert' appears on your Apple device


"1. Update to the latest version of iOS

Some accessories might require the latest version of iOS. Make sure that you update to the latest version of iOS.

Make sure the accessory is compatible

2. Make sure the accessory is compatible

If this is the first time that you tried to use the accessory, make sure that it works with your device. Some accessories only work with certain models of iPhone, iPad, or iPod touch. If you aren’t sure, contact the manufacturer.

3. Check the connections

Disconnect and reconnect the accessory to clear the alert. If the alert continues to appear, check the connectors on the accessory and your device for damage or debris. If necessary, gently remove the debris and clean the connectors on your device.

4. Learn more

If this alert appears and you don’t have any accessories connected, contact Apple Support.


Thank you!

1 reply
Question marked as Top-ranking reply

Mar 18, 2023 2:25 PM in response to Bagchaser_k3v

Hello Bagchaser_k3v,


To help us better assist you, can you let us know more about the situation? What exactly happens when you try to use the adapter? For example, do you receive an error saying something like "Accessory may not be supported"? That information will help us plan how to proceed.


If you do get an "Accessory may not be supported" error, please check out this link, which explains what to do if you get that message, and may help: If an 'Accessory may not be supported alert' appears on your Apple device


"1. Update to the latest version of iOS

Some accessories might require the latest version of iOS. Make sure that you update to the latest version of iOS.

Make sure the accessory is compatible

2. Make sure the accessory is compatible

If this is the first time that you tried to use the accessory, make sure that it works with your device. Some accessories only work with certain models of iPhone, iPad, or iPod touch. If you aren’t sure, contact the manufacturer.

3. Check the connections

Disconnect and reconnect the accessory to clear the alert. If the alert continues to appear, check the connectors on the accessory and your device for damage or debris. If necessary, gently remove the debris and clean the connectors on your device.

4. Learn more

If this alert appears and you don’t have any accessories connected, contact Apple Support.


Thank you!

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Why is my USB-C 20W adapter not working for my charger?

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