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Вчера списались деньги с карты, за покупку приложения, которое якобы куплено в 2015 году . Как решить проблему? И вернуть средства
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Вчера списались деньги с карты, за покупку приложения, которое якобы куплено в 2015 году . Как решить проблему? И вернуть средства
You should contact the official Apple Support in your region about that. Only they can look into your personal data.
This link would be the first step:
Get Apple Payment Support - Apple
Or give them a call:
This is a user to user forum only, and we don't have access to other users data.
You can follow the steps in this article, to find out, more details about your purchase:
If you see 'apple.com/bill' on your billing statement - Apple Support
Если в выписке по счету отображается apple.com/bill - Служба поддержки Apple (RU)
You can also request a refund:
Request a refund for apps or content that you bought from Apple
Запрос возмещения за покупку в магазинах Apple - Служба поддержки Apple (RU)
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