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Вчера списались деньги с карты, за покупку приложения, которое якобы куплено в 2015 году . Как решить проблему? И вернуть средства

Posted on Mar 15, 2023 10:20 PM

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Question marked as Top-ranking reply

Posted on Mar 15, 2023 11:21 PM

You should contact the official Apple Support in your region about that. Only they can look into your personal data.

This link would be the first step:

Get Apple Payment Support - Apple


Or give them a call:

Apple Support Phone numbers


This is a user to user forum only, and we don't have access to other users data.


You can follow the steps in this article, to find out, more details about your purchase:

If you see 'apple.com/bill' on your billing statement - Apple Support

Если в выписке по счету отображается apple.com/bill - Служба поддержки Apple (RU)



You can also request a refund:

Request a refund for apps or content that you bought from Apple

Запрос возмещения за покупку в магазинах Apple - Служба поддержки Apple (RU)


1 reply
Question marked as Top-ranking reply

Mar 15, 2023 11:21 PM in response to SergeyK94

You should contact the official Apple Support in your region about that. Only they can look into your personal data.

This link would be the first step:

Get Apple Payment Support - Apple


Or give them a call:

Apple Support Phone numbers


This is a user to user forum only, and we don't have access to other users data.


You can follow the steps in this article, to find out, more details about your purchase:

If you see 'apple.com/bill' on your billing statement - Apple Support

Если в выписке по счету отображается apple.com/bill - Служба поддержки Apple (RU)



You can also request a refund:

Request a refund for apps or content that you bought from Apple

Запрос возмещения за покупку в магазинах Apple - Служба поддержки Apple (RU)


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