You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Option "Unlock with Apple Watch" doesn't appear

Hi! I dropped my iPhone X and Face ID stopped working. Service made diagnostic and said that repair is impossible due infrared camera failure. I want to keep this phone with me and desided to use Apple watch to unlock the screen when the watch on my hand.

But, when i went to Settings -> Face ID&Passcode -> there is no option Unlock with Apple Watch. Probably there is a problem with Face ID and it's impossible to set it up.

How can I solve this problem and use my Apple Watch to unlock screen?

Thank you.

iPhone X

Posted on Mar 16, 2023 2:20 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2023 2:56 AM

You can only unlock your iPhone with an Apple Watch with Face ID enabled, because of this function is designed to work when Face ID cannot recognize your face

2 replies

Option "Unlock with Apple Watch" doesn't appear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.