How can I obtain copies of Apple for product?

I need receipts from previous purchases so that I can get them repaired.

iPod touch

Posted on Mar 16, 2023 1:12 PM

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Question marked as Top-ranking reply

Posted on Mar 18, 2023 2:00 PM

Greetings MrEEO, 


To get a copy of the receipt you’ll need to work with the seller.


If that was an authorized reseller, connect with them directly. 

If that was via the online Apple Store you may be able to see a copy in your account. Check out the ‘View or Print Invoice’ section of the following article - Viewing & Changing Orders - Shopping Help

If the purchase was from an Apple Store directly you’ll need to revisit that Apple Store location. 


Here’s a little more on what criteria a receipt will have - Keep your receipt after you buy an Apple device

• A legible sales receipt
• The sales receipt must provide:
• A clear description of your device.
• The device’s date of purchase.
• An invoice or receipt number.
• The device’s price.
• The reseller’s contact information. We prefer the reseller’s seal or logo too. 
• The device’s serial number if the reseller normally lists serial numbers on their receipts.

Thanks. 

1 reply
Question marked as Top-ranking reply

Mar 18, 2023 2:00 PM in response to MrEEO

Greetings MrEEO, 


To get a copy of the receipt you’ll need to work with the seller.


If that was an authorized reseller, connect with them directly. 

If that was via the online Apple Store you may be able to see a copy in your account. Check out the ‘View or Print Invoice’ section of the following article - Viewing & Changing Orders - Shopping Help

If the purchase was from an Apple Store directly you’ll need to revisit that Apple Store location. 


Here’s a little more on what criteria a receipt will have - Keep your receipt after you buy an Apple device

• A legible sales receipt
• The sales receipt must provide:
• A clear description of your device.
• The device’s date of purchase.
• An invoice or receipt number.
• The device’s price.
• The reseller’s contact information. We prefer the reseller’s seal or logo too. 
• The device’s serial number if the reseller normally lists serial numbers on their receipts.

Thanks. 

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How can I obtain copies of Apple for product?

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