You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Where did my refund go if I was refunded?

Where did my refund go if I was refunded?


[Re-Titled by Moderator]

iPhone 14 Plus, iOS 16

Posted on Mar 16, 2023 1:47 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2023 2:36 PM

The timing of refunds often appear rather confusing.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

2 replies
Question marked as Top-ranking reply

Mar 16, 2023 2:36 PM in response to Ashleyteaster

The timing of refunds often appear rather confusing.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

Where did my refund go if I was refunded?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.