Message Notifications

I’m not getting any notifications — not even an “unread message” indicator — when a certain person in my contacts list sends me messages. No such problem with anyone else. How can I fix this?

Posted on Mar 17, 2023 5:16 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2023 10:43 AM

Hello Bobski23,


It sounds like the contact in question may be muted. To check, do the following:


    1. Open the Messages app.
    2. Tap to open the message from the contact in question.
    3. Tap their name/photo up at the top.
    4. If Hide Alerts shows enabled, disable that.


You can find more info on this process here: Change message notifications on iPhone - Apple Support. Does this help to correct the issue?


If not, you may want to review your Focus settings to see if you have a Focus set. Here's a guide to help: Allow or silence notifications for a Focus on iPhone - Apple Support.


We hope this information helps you out.


Cheers!

4 replies
Question marked as Top-ranking reply

Mar 19, 2023 10:43 AM in response to Bobski23

Hello Bobski23,


It sounds like the contact in question may be muted. To check, do the following:


    1. Open the Messages app.
    2. Tap to open the message from the contact in question.
    3. Tap their name/photo up at the top.
    4. If Hide Alerts shows enabled, disable that.


You can find more info on this process here: Change message notifications on iPhone - Apple Support. Does this help to correct the issue?


If not, you may want to review your Focus settings to see if you have a Focus set. Here's a guide to help: Allow or silence notifications for a Focus on iPhone - Apple Support.


We hope this information helps you out.


Cheers!

Apr 18, 2023 11:35 AM in response to Bobski23

Same problem here after updating to iOS 16.4.1. These steps solved the problem for me.


Problem:

You're NOT receiving text message notifications / iMessage notifications in the Messages app on iOS.


Solution:

1) Verify notifications are correct at Settings > Notifications > Messages;

2) Reboot iPhone, test again; if problem persists, follow these steps:

3) On the Home Screen, tap & HOLD on the Messages app icon;

4) Select "Remove App" and tap "Remove from Home Screen" (this WON'T delete the app or messages);

5) Go to the App Library (swipe left to get there, all the way to the right of the Home Screen panels);

6) In the App Library, type out "Messages" to find the Messages app in the list, don't tap it yet;

7) Tap & HOLD on the Messages app icon, then tap "Add to Home Screen".

8) Return to the Home Screen and find the Messages app, launch to check it.

9) Test for notifications again.


So long as your Notification Settings are set correctly, you should now start receiving notifications for text messages / iMessages as usual. Note that a full iOS settings reset did NOT solve the problem, so try these steps before doing any resets. Hope this helps.


These steps were performed successfully on iPhone 13 Mini, iOS 16.4.1.

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Message Notifications

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