Why the shared subscription is not available?

There could be several reasons why your Apple Music shared subscription is not available. Here are a few things you can check:

1. Make sure you have an active subscription: You need an active Apple Music subscription to use the shared subscription feature. You can check your subscription status by going to Settings > [Your Name] > Subscriptions on your iPhone.
2. Verify your Family Sharing settings: Make sure that you have set up Family Sharing correctly and that the family members you want to share the subscription with are part of your family group. You can check your Family Sharing settings by going to Settings > [Your Name] > Family Sharing on your iPhone.
3. Check your internet connection: You need a stable internet connection to access Apple Music. Make sure that your iPhone is connected to Wi-Fi or cellular data and that your connection is stable.
4. Try signing out and back into your Apple ID: Sometimes signing out and back into your Apple ID can resolve issues with Apple Music. You can do this by going to Settings > [Your Name] > Sign Out on your iPhone and then signing back in.
5. Contact Apple support: If none of the above solutions work, you may want to contact Apple support for further assistance. They can help you troubleshoot the issue and find a solution.

I hope these suggestions help resolve the issue you're experiencing with your Apple Music shared subscription.

Check if that service is available in your country:--> Availability of Apple Media Services

Should be this case, you might have bought Apple Music "individual" subscription, instead of Apple Music "Family" subscription.

Regards

Giulio

In such a situation, if you're sure that that service is available in your country, I suggest that you contact iTunes Store Support Team directly, using this specific link:--> Apple Support

(if you get no help, look at the bottom of the above link, where you can contact them using "chat" or "phone" options).

Regards

Giulio

You're welcome