my airtags are not updating to the latest software

Posted on Mar 17, 2023 7:44 AM

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Brand new AirTag, doesn't update for hours Brand new AirTag, doesn't update for HOURS. Even with many bluetooth devices around. I never would have bought it had I know it was redesigned to fail with the newest operating system. Has anyone figured this out yet? [Re-Titled by Moderator]
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3 out of 8 AirTags are still on old v1.0.291. 2 AirTags are from last year and other 1 is new from almost a week ago. So, why are these 3 AirTags still on the old version while the rest are updated on the (new/lat)est v2.0.73? I already tried replacing its batteries. Find My works fine. What is taking so long to update? Are they missing a lot between these 2 versions? I wished there was a way to force manual updates. Also, replacing their batteries didn't help. :( Thank you for reading and hopefully answering soon. :)
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airtag does not update fast enough Airtag gets such good reviews on Amazon, so it has to be the case that I'm doing something wrong. Airtag will not update its located fast enough. Sometimes 30 minutes will go by without an update even though I have moved the airtag 1000 feet. I can only force it to update if I bring my smart phone with 10 feet of it. I use it to track my cats, so obviously this cannot be used to find my cats if I have to first come within 10 feet of them. I already called tech support and they just said to update to the latest IOS software which I have already done.
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1 reply

Mar 19, 2023 12:31 PM in response to jma_a

Hello jma_a,

Please be sure to review all of the information outlined in the link you came from to ensure the requirements to update the firmware version for AirTag have been met, so we can make sure there isn't an issue there: What’s new in firmware updates for AirTag

Update your AirTag

* To update your AirTag, make sure that you have iOS 14.5 or later.

* Firmware updates are delivered periodically while your AirTag is in Bluetooth range of your iPhone.

If you continue to experience an issue, please let us know if you're receiving any errors, as that information will help us plan how to proceed.

Thanks!

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my airtags are not updating to the latest software

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