My new AirPods Pro 2 mic isn’t working
I connected my new AirPods Pro second generation, and the microphone isn’t working at all
I connected my new AirPods Pro second generation, and the microphone isn’t working at all
Hi Ckeelin,
Thank you for using the Apple Support Communities! We would recommend resetting your AirPods which can often help. To reset, please follow the steps below:
How to reset your AirPods and AirPods Pro
1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info buttonnext to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step.
7. Put your AirPods in their charging case, and keep the lid open.
8. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
9.
10. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
Hope this helps!
Have a great day.
Hi Ckeelin,
Thank you for using the Apple Support Communities! We would recommend resetting your AirPods which can often help. To reset, please follow the steps below:
How to reset your AirPods and AirPods Pro
1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info buttonnext to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step.
7. Put your AirPods in their charging case, and keep the lid open.
8. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
9.
10. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
Hope this helps!
Have a great day.
My new AirPods Pro 2 mic isn’t working