unable to login to icloud for windows getting a blank red cross error

Hi, i have been trying to login to icloud for windows on my windows 11 pc but getting this blank error with a red coloured cross logo everytime. my user id and password is correct as i have logged in my browser with same pw. previously it was working dont know whats the issue now. see the screenshot.

Windows, Windows 10

Posted on Mar 17, 2023 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2023 1:49 PM

Hi there vineet247,


We're happy to provide some guidance. If you can't sign into iCloud on your PC, try these suggestions to see if they resolve the issue for you:


Things to check first
Before you change your security software's setup: 
* Make sure that the date, time, and time zone are set correctly on your computer. Learn how to update these settings on a Mac or on a PC
* Log in to an administrative user account, not a guest account. Learn how to do this on a PC
* Update to the latest version of iCloud for Windows or update to the latest version of iTunes.
* Make sure that you have the latest software on your Mac or on your PC.
* Make sure that you set up Windows Hello. Learn how to set it up
* Make sure that you only have one type of security software installed. If you have more than one type of security software installed, you might experience performance issues.

If the issue persists, work through the remaining suggestions in this support article to see if they help: Resolve issues between iCloud for Windows or iTunes and third-party security software - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Mar 19, 2023 1:49 PM in response to vineet247

Hi there vineet247,


We're happy to provide some guidance. If you can't sign into iCloud on your PC, try these suggestions to see if they resolve the issue for you:


Things to check first
Before you change your security software's setup: 
* Make sure that the date, time, and time zone are set correctly on your computer. Learn how to update these settings on a Mac or on a PC
* Log in to an administrative user account, not a guest account. Learn how to do this on a PC
* Update to the latest version of iCloud for Windows or update to the latest version of iTunes.
* Make sure that you have the latest software on your Mac or on your PC.
* Make sure that you set up Windows Hello. Learn how to set it up
* Make sure that you only have one type of security software installed. If you have more than one type of security software installed, you might experience performance issues.

If the issue persists, work through the remaining suggestions in this support article to see if they help: Resolve issues between iCloud for Windows or iTunes and third-party security software - Apple Support


Take care.

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unable to login to icloud for windows getting a blank red cross error

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