configure external monitor with hp g5 docking station

hi everyone , I have an issue with my MacBook Pro 2017 , I can't extend 2 external monitor when sing a hp g5 docking , I can get a duplicated screen on my both external screen but can't extend them . thanks for support

for example: when I'm using my hp g2 docking with display link it works great but with the G5 I can get 2 monitor but only duplicated because only 1 screen is recognize .

Posted on Mar 17, 2023 12:49 PM

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3 replies

Mar 19, 2023 5:10 PM in response to shalom257

Hello shalom257,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with using an external monitor with your Mac. Try the steps here to see if they resolve the issue: Use one or more external displays with your Mac - Apple Support


"You may be able to connect one or more external displays to your Mac (you may need a video cable or adapter for each display). See the Apple Support article Adapters for the Thunderbolt 4, Thunderbolt 3, or USB-C port.

After you connect one or more displays to your Mac, you can choose whether to use them as an extended desktop or for video mirroring.


Connect the displays wirelessly

You can wirelessly connect your Mac to devices, such as another Mac and certain smart TVs, and use them as displays.

  1. Choose Apple menu  > System Settings, then click Displays  in the sidebar. (You may need to scroll down.) 
  2. Click the Add Display pop-up menu on the right (below the name of your Mac), then choose your display.

Connect the displays with a cable

For each display, securely connect a video cable (and adapter, if necessary) from a video output port on your Mac to the video input port on the display. See About the video ports.

You can connect one or more external displays, depending on your Mac.

  • For Mac computers with the Apple M1 Chip: You can connect a single external display to your Mac. Docks don’t increase the number of displays you can connect. On a Mac mini with M1 chip, you can connect a second display to the HDMI port. See the Apple Support article Mac computers with Apple silicon.
  • For Mac computers with Thunderbolt 3 (USB-C): You can connect a single display to each port. If you connect multiple Thunderbolt devices to each other, the Thunderbolt 3 display must be the last device in the chain. If your Thunderbolt 3 display has USB ports, those can be used for data and power.
  • For Mac computers with Mini DisplayPort, Thunderbolt, or Thunderbolt 2: You can connect up to two displays. If the displays themselves have Thunderbolt ports, you can connect one display to another, and then connect one of the displays to a Thunderbolt port on your Mac. If your Mac has two Thunderbolt ports, you can connect each display to separate Thunderbolt ports on your Mac. A DisplayPort device must be the last device in a chain of connected Thunderbolt devices. See Connect a display, TV, or projector to Mac.
  • For Mac computers with Thunderbolt 4 (USB-C) and HDMI ports: You can connect up to four external displays to your Mac, depending on your Mac model. See the Apple Support article Connect a display to your Mac.

Note: Only the device directly connected to your Mac receives power from the computer’s Thunderbolt port. The other devices in the chain must be powered by separate power adapters.

If your Mac doesn’t detect a connected display

  1. On your Mac, choose Apple menu  > System Settings, then click Displays  in the sidebar. (You may need to scroll down.)
  2. Press and hold the Option key, then click the Detect Displays button on the right.

You can also try putting your Mac to sleep and then waking it.

Set up the displays as an extended desktop

You can arrange your displays in any configuration to create an extended desktop. For example, you can set your external display side by side with your Mac to create one large continuous desktop.

Note: You must be connected to a display to see these options.

  1. On your Mac, choose Apple menu  > System Settings, then click Displays  in the sidebar. (You may need to scroll down.)
  2. Click the name of your display on the right, click the “Use as” pop-up menu, then choose “Extended display” or Stop Mirroring.

Set up the displays for video mirroring

Video mirroring shows the entire desktop on each display.

Note: You must be connected to a display to see these options.

  1. On your Mac, choose Apple menu  > System Settings, then click Displays  in the sidebar.
  2. Click the name of your display on the right, click the “Use as” pop-up menu, then choose Mirror for Display.

Set up some displays for mirroring and others for an extended desktop

If more than two displays are connected to your Mac, you can specify that some displays use mirroring (showing the entire desktop) and other displays show the extended desktop (displaying the desktop across two or more displays). For example, if you have three displays, you can have two displays showing the same information and the third display showing the extended desktop.

  1. Set up all the displays as an extended desktop.
  2. Press and hold the Option key and drag one display icon onto another display icon to mirror those two displays."



We hope this helps.


Cheers!


Mar 19, 2023 10:22 PM in response to K_Faith

Hi again , thanks for your interest solution.

o must say that I have tried everything in this article and unfortunately without any change.

I want to try clearly my problem:

  1. using Mac book pro 2017
  2. using ho G5 docking
  3. have 2 Dell HD external displays connected with DP to HDMI
  4. I can get duplicate display on both of them and actually only one of is recognised every time
  5. i would like to understand if I can recognise both of them ? I believe if then I could get an extended state

regard ,


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configure external monitor with hp g5 docking station

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