My iPhone x
Hello , I reset my Phone and when it opened to make the configurations, my network does not work, wi-fi gives me an error.
iPhone X
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User profile for user:
Missy5937
User level:
Community Specialist
Hello
Thanks for posting in the Apple Support Communities. We're happy to look into this with you.
To start, when you say you reset your iPhone, what exactly did you do? Was it simply restarting it or something more, like returning it to factory settings? Was there an issue with your iPhone that prompted you to take this action?
To help us better research the issue you're having, what is the exact error message received when attempting to connect to your Wi-Fi network? Have you had a chance to work through article, If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support? If not, this is a great place to start and what Apple recommends to work though network connection issues.
Here is quick rundown of the actions from the article above, but be sure to review the article in full for additional details on each suggested step.
- Make sure that your router is working and you are within range of the signal.
- When you go to Settings > Wi-Fi, make sure the slider is in the ON position.
- Confirm you are using the correct password for your Wi-Fi network.
- Test you Wi-Fi network from another device.
- Ensure that all cables are security connected to your network equipment.
- Restart both your iPhone and Wi-Fi router/modem.
- Reset your network settings on your iPhone.
Keep us posted on how it goes.
Best regards.