my phone will not connect to any wifi but says it is connected

I have tried powering off my phone, disconnecting & re connecting to wifi, & resetting my network settings but nothing is working

Posted on Feb 15, 2025 7:40 AM

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Question marked as Top-ranking reply

Posted on Feb 15, 2025 9:45 AM

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN.


After that:

  • If this is all Wi-Fi networks contact Apple to arrange for hardware repair.
  • If it only is your Home network restart your router by removing all power for 15 seconds or si
1 reply
Question marked as Top-ranking reply

Feb 15, 2025 9:45 AM in response to sgorder

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN.


After that:

  • If this is all Wi-Fi networks contact Apple to arrange for hardware repair.
  • If it only is your Home network restart your router by removing all power for 15 seconds or si

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my phone will not connect to any wifi but says it is connected

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