Instagram issue

Instagram reels not showing on ios 16.3.1

iPhone XS, iOS 16

Posted on Mar 17, 2023 5:08 PM

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3 replies

Mar 21, 2023 11:59 AM in response to Cara4979

Hi Cara4979,


We appreciate you following up. We did want to double-check one point. Did you already complete all of the steps in this link, including updating the Instagram and also reinstalling it? If not, check out this link, as those could help: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Otherwise, since this is an issue specific to a third-party app, the developer will be in the best position to assist you: Help Center


Best wishes.

Mar 19, 2023 6:37 PM in response to Cara4979

Hello Cara4979,


Welcome to Apple Support Communities. 


We understand that you are not able to view Instagram Reels since updating. We re happy to point you in the right direction.


Please use the steps here to contact the app developer: How to contact an app developer - Apple Support

"Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."


Let us know if you have further questions.


Take care.

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Instagram issue

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