Getting electrical shock while charging

Please change the charging cable.

Identify counterfeit or uncertified Lightning connector ...

To identify counterfeit or uncertified cables and accessories, look carefully at the accessory's packaging and at the accessory itself.

Thank you for participating in the Apple Support Communities.

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you might be able to contact them here: Get Support.

Thank you for participating in the Apple Support Communities.

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.