You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My locked Iphone 6

I have a locked and deactivated iphone 6 that i want to factory reset and usually i am not a apple customer but i want to switch to iphone so i want to factory reset my iphone, can somebody help me i tried almost anything and it didnt work.

Earlier iPhone models

Posted on Mar 18, 2023 2:49 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2023 2:52 AM

If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.


If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. (Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)



Lock Screen Passcode or Screen Time Passcode.


Following this process is the only way out if your iPhone is disabled. The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Note: If you have forgotten the Screen Time Passcode then restoring your device from a backup after the passcode reset will return the Passcode back to your device. So, please do not restore from a backup.



iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.



2 replies
Question marked as Top-ranking reply

Mar 18, 2023 2:52 AM in response to Mac_Akioto

If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.


If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. (Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)



Lock Screen Passcode or Screen Time Passcode.


Following this process is the only way out if your iPhone is disabled. The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Note: If you have forgotten the Screen Time Passcode then restoring your device from a backup after the passcode reset will return the Passcode back to your device. So, please do not restore from a backup.



iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.



My locked Iphone 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.