Unable to verify email

I have a redundant apple ID that I want to delete. I can sign in on the app store and music with it but not fully on the account because the email it wants me to verify no longer exists. How do I get around this?


Posted on Mar 18, 2023 5:04 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2023 1:22 PM

Hi EricHuw,


If you are able to sign into your Apple ID at privacy.apple.com, then follow the steps below to request deletion of it.


If you're not able to sign in because the Apple ID was never verified, you can try signing in at the Apple ID website. Once signed in, you can update the email address on file to one you use.


If you're not able to sign in there either, contacting Apple Support regarding that account will be your best option.

  • Get Support


Cheers!

1 reply
Question marked as Top-ranking reply

Mar 20, 2023 1:22 PM in response to EricHuw

Hi EricHuw,


If you are able to sign into your Apple ID at privacy.apple.com, then follow the steps below to request deletion of it.


If you're not able to sign in because the Apple ID was never verified, you can try signing in at the Apple ID website. Once signed in, you can update the email address on file to one you use.


If you're not able to sign in there either, contacting Apple Support regarding that account will be your best option.

  • Get Support


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to verify email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.