I dropped my phone in the pool and now it won’t charge

i dropped my phone in the pool and it won’t charge

Posted on Mar 18, 2023 6:49 AM

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Posted on Mar 18, 2023 6:52 AM

Turn off the phone and make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to let them take a look.

Do NOT put the phone in rice or anything else for that matter.

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2 replies

Top-ranking reply

Bob Timmons

Community+ 2025

Level 10

184,742 points

Mar 18, 2023 6:52 AM in response to gabriellasophia1

Turn off the phone and make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to let them take a look.

Do NOT put the phone in rice or anything else for that matter.

Find Locations - Apple

Mar 18, 2023 12:41 PM in response to gabriellasophia1

Water Damage is not covered by standard warranty. 💦

However, AppleCare+ can help.

Turning on a wet machine can cause more damage and increase the cost of repair. ⚠️

Based on your situation, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Chat now or call 1-800-APLCARE.
International Support.

Click ▶︎ Check Repair Status. 🔧

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I dropped my phone in the pool and now it won’t charge