Hi there, I'd like to get some support about Safari video player within my iPad with iPadOS 16. I wanted to reproduce a video from a Fútbol Libre web page and each time that I enter there, Safari video player said WE CAN'T REPRODUCE THIS VIDEO (ERROR CODE 246001). Could someone help me with this trouble? Thanks in advance. Martín
iPad Air (5th generation)
Hello Eibanezt,
To help us better assist you, can you let us know if the issue only happens with that video or website? Do you experience the same issue when connected to another network?
The above details will help us get a better understanding of the issue.
If Safari isn't working as expected on your iPad, please check out the suggestions in this link, which may help with Safari issues: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch
"Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.
Restart your device
Turn off your device and turn it on again.
Clear website data
You can clear website data occasionally to improve Safari performance.
Turn on JavaScript
Turn on JavaScript if it's not already on.
Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help."
Thanks!
Hello Eibanezt,
To help us better assist you, can you let us know if the issue only happens with that video or website? Do you experience the same issue when connected to another network?
The above details will help us get a better understanding of the issue.
If Safari isn't working as expected on your iPad, please check out the suggestions in this link, which may help with Safari issues: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch
"Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.
Restart your device
Turn off your device and turn it on again.
Clear website data
You can clear website data occasionally to improve Safari performance.
Turn on JavaScript
Turn on JavaScript if it's not already on.
Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help."
Thanks!
Just change the browser, for example you could use chrome
I have the same issue, on my mac works fine
Es un error del sistema iOS en muchas aplicaciones de video streeming, en Android las mismas páginas funcionan sin errores, alguien alguna solución por favor
hola me pasa lo mismo alguno lo pudo resolver? saludos
Did you found how to solve it? Im experiencing the same Issue. I’ve tried in Chrome, Safary, Brave, delinting cookies, updating… but nothing. Site works fine in all my devices but not in my ipad.
Please i have the same problem
error 246001
