I had to get a replacement phone. I cannot connect my new phone to my existing Apple AirTag is that possible? If so, how do you do it?

How do you connect an existing Apple AirTag to your new phone?

iPhone 12

Posted on Mar 18, 2023 8:28 PM

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1 reply

Mar 21, 2023 9:25 AM in response to Bennyboy7x

Hello Bennyboy7x,


We would like to see how we can help you with setting your AirTag up with a new iPhone. Follow the steps in this link to reset the AirTag so that it can be used with a new device: How to reset your AirTag - Apple Support


"Here's how to reset your AirTag:

  1. Press down on the polished stainless steel battery cover of your AirTag and rotate counterclockwise until the cover stops rotating.
  2. Remove the cover and the battery.*
  3. Replace the battery.
  4. Press down on the battery until you hear a sound. This sound means that the battery is connected. 
  5. When the sound finishes, repeat the process four more times, removing and replacing the battery, then pressing down on the battery until you hear a sound. You should hear a sound each time you press on the battery, for a total of five sounds. The fifth sound is different from the previous four. This indicates that the AirTag is now ready to pair.
  6. Replace the cover by aligning the three tabs on the cover with the three slots on your AirTag.
  7. Press down on the cover.
  8. Rotate the cover clockwise until it stops rotating."


Cheers!


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I had to get a replacement phone. I cannot connect my new phone to my existing Apple AirTag is that possible? If so, how do you do it?

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