For more that a month now while streaming CBSNEWS on the app, many times the streaming will abruptly seize and then the CBS menu will randomly scroll and eventually go dark. I have learned that quitting the app and restarting the AppleTV will allow me to continue watching. This does not happen with any other app. Anyone having this issue and have a solution. I have been exchanging email with CBS tech but no solution yet from them.
Hello lagunabob,
If you haven't yet, what we'd recommend is deleting the CBS app and then reinstalling it. That will help in the event the app itself is damaged. Information can be found at Customize the Apple TV Home Screen - Apple Support
1. Select the app you want to delete, then press and hold the clickpad center (Siri Remote 2nd generation or later) or touch surface (Siri Remote 1st generation) until the app starts to jiggle.
2. Press the Play/Pause buttonfor more options, then choose Delete.
3. Deleting an app also deletes its data. You can download any app again that you’ve purchased on the App Store, free of charge, but the data may not be restored.
Cheers!
AppleTV 4 issue
