Apple ID and App Store account disabled

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

A disabled account typically happens for payment or security issues.

You didn’t specify which message, so here are the available options:

—Option 1–

When "If your Apple ID is locked or disabled" message appears, then you need to ➢ reset your password. 

—Option 2—

When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.

In this case, I recommend contacting Apple Support for help from an Apple advisor.

—Select the option that you need—

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• Chat now or call 1-800-APLCARE.
• International Support.