air pods pro 2

Hi, I work remotely taking video calls, I keep my airpods in all day and rely on them to notify me when a call comes in. On quieter days they go idle between calls, I assume due to lack of audio even though they are still in my ears. Can I turn this off so that they remain active the whole time? If Im not looking at my screen, and they go to sleep, I potentially miss a call.


Thanks

AirPods Pro (2nd generation)

Posted on Mar 19, 2023 3:09 PM

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Question marked as Top-ranking reply

Posted on Mar 21, 2023 1:44 PM

Hello Leakymacleak,


Thank you for posting in Apple Support Communities.


Do you have the feature Automatic Ear Detection enabled?Take a look at the link below and the description to see if changing this setting would help.


Change the settings of your AirPods and AirPods Pro - Apple Support

Turn Automatic Ear Detection on or off

By default, AirPods sense when they're in your ear and receive the audio from your device. AirPods also pause and resume playback when you remove one of your AirPods, or stop playback—and won't resume—when you remove both. When you have Automatic Ear Detection on and you're not wearing your AirPods, audio plays through your device's speakers.

When you turn off Automatic Ear Detection, these features are off and all audio plays to your AirPods whether or not you're wearing them.


Reach back out if you have any questions.



Take care!

1 reply
Question marked as Top-ranking reply

Mar 21, 2023 1:44 PM in response to Leakymacleak

Hello Leakymacleak,


Thank you for posting in Apple Support Communities.


Do you have the feature Automatic Ear Detection enabled?Take a look at the link below and the description to see if changing this setting would help.


Change the settings of your AirPods and AirPods Pro - Apple Support

Turn Automatic Ear Detection on or off

By default, AirPods sense when they're in your ear and receive the audio from your device. AirPods also pause and resume playback when you remove one of your AirPods, or stop playback—and won't resume—when you remove both. When you have Automatic Ear Detection on and you're not wearing your AirPods, audio plays through your device's speakers.

When you turn off Automatic Ear Detection, these features are off and all audio plays to your AirPods whether or not you're wearing them.


Reach back out if you have any questions.



Take care!

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air pods pro 2

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