I've been signed into iMessage without problems for years but it's not working anymore. I didn't know that I had logged out.
I'm logged in fine on all the other apple communication apps.
Please help
MacBook Pro 15″, macOS 10.15
Hi there SherryFloss,
If you can't sign into Messages on your Mac, work through the steps below to see if they resolve the issue for you:
Check your internet connection
Make sure that your Mac is connected to the internet. You should be able to load web pages or receive email, for example.
Connect to the internet with your Mac
Check for a service outage
Check for any temporary service outages affecting iMessage or FaceTime.
Apple System Status
Check your Date & Time settings
Make sure that the date, time, and time zone are correct.
Set the date and time on your Mac
Make sure that your software is up to date
Software updates can improve the stability, compatibility, and security of your Mac, and might also resolve the issue.
Update macOS on your Mac
Check your Apple ID
To make sure that your Apple ID and password are correct, go to the Apple ID account page and sign in with the same Apple ID that you're using with Messages and FaceTime. If you're able to sign in, open the app and take these steps:
* Messages: Choose Messages > Settings (or Preferences), then click Sign Out. Sign in again with the same Apple ID you used on the Apple ID account page.
* FaceTime: Choose FaceTime > Settings (or Preferences), then click Sign Out. Sign in again with the same Apple ID you used on the Apple ID account page.
Reset NVRAM
In case the issue is related to any of the settings stored in NVRAM:
Reset NVRAM on your Mac
Check for third-party software
If you installed firewall, security, VPN, or other third-party networking software, make sure that the software isn't blocking any of the network ports used by iMessage and FaceTime. If necessary, disable the software and then try using your iMessage account or FaceTime again.
Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues
You'll find those steps here: If you can't sign in to your iMessage account or FaceTime on your Mac - Apple Support
If the issue persists beyond that, you'll want to reach out to Apple Support directly. They're best-equipped to help. This link will help you get started: Contact - Official Apple Support
Take care.
Hi there SherryFloss,
If you can't sign into Messages on your Mac, work through the steps below to see if they resolve the issue for you:
Check your internet connection
Make sure that your Mac is connected to the internet. You should be able to load web pages or receive email, for example.
Connect to the internet with your Mac
Check for a service outage
Check for any temporary service outages affecting iMessage or FaceTime.
Apple System Status
Check your Date & Time settings
Make sure that the date, time, and time zone are correct.
Set the date and time on your Mac
Make sure that your software is up to date
Software updates can improve the stability, compatibility, and security of your Mac, and might also resolve the issue.
Update macOS on your Mac
Check your Apple ID
To make sure that your Apple ID and password are correct, go to the Apple ID account page and sign in with the same Apple ID that you're using with Messages and FaceTime. If you're able to sign in, open the app and take these steps:
* Messages: Choose Messages > Settings (or Preferences), then click Sign Out. Sign in again with the same Apple ID you used on the Apple ID account page.
* FaceTime: Choose FaceTime > Settings (or Preferences), then click Sign Out. Sign in again with the same Apple ID you used on the Apple ID account page.
Reset NVRAM
In case the issue is related to any of the settings stored in NVRAM:
Reset NVRAM on your Mac
Check for third-party software
If you installed firewall, security, VPN, or other third-party networking software, make sure that the software isn't blocking any of the network ports used by iMessage and FaceTime. If necessary, disable the software and then try using your iMessage account or FaceTime again.
Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues
You'll find those steps here: If you can't sign in to your iMessage account or FaceTime on your Mac - Apple Support
If the issue persists beyond that, you'll want to reach out to Apple Support directly. They're best-equipped to help. This link will help you get started: Contact - Official Apple Support
Take care.
I've stopped being able to sign into iMessage on my MacBook
