You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: PanhandleOldMan
PanhandleOldMan Author
User level: Level 1
9 points

Music App is Stuck on Loading Library On Apple Tv

I bought 2 new Apple TV's and one 1 my music library loads fine, on the other it just says Loading Library. This is for iTunes match (purchased and iCloud stored music) NOT apple music. I really don't want to have to set up the apple tv again but perhaps something glitched when it set up initially?


I performed the following troubleshooting steps.

  • Signed in and out of iCloud
  • restarted the apple TV
  • unplugged the apple tv for 30 minutes.
  • given it 2 days to pull down the content.


Any other ideas?

Apple TV 4K (3rd generation)

Posted on Mar 20, 2023 6:36 AM

Reply

Similar questions

2 replies
User profile for user: faith185
faith185
User level: Community Specialist

Mar 21, 2023 3:01 PM in response to PanhandleOldMan

Hi PanhandleOldMan,


Thanks for using Apple Support Communities. It sounds like you have tried some great troubleshooting so far. Next, we'd recommend closing the Music app on all other devices including the other Apple TV. Closing the app on all other devices may help. The following is from Apple Music app at a glance - Apple Support.


"You can play Apple Music and Apple Music radio tracks on only one device at a time unless you have an Apple Music Family subscription, which lets you play music on multiple devices."


All the best.

Reply

Music App is Stuck on Loading Library On Apple Tv

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up